PROTECTING YOUR PRIVACY
We control this website from offices in Australia. We do not represent that materials on the website are appropriate or available for use in other locations. Persons who choose to access this website from other locations do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable.
COLLECTION & USE OF PERSONAL INFORMATION
We collect your information in order to record and support your participation in the activities you select. If you register for a course, a membership website, or a free training series, for example, the information is used to enrol you in the program, to track your preferences, and to keep you informed about the product and related products.
If you opt in to receive any free training series, download a free product, register for a webinar, seminar, or live event, or purchase any product sold by us or promoted by us, you will automatically be subscribed to our email database. If you do not wish to receive this free newsletter, you may opt out at any time. We include an unsubscribe link at the bottom of every email we send. We will manually remove you from our email lists.
In connection with other activities, such as those described above, we may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may ask that you provide us personal information, such as your first and last name, mailing address, email address, telephone, credit card, and other personal information. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
In all cases, we will collect personal identification information from you only if you voluntarily submit such information to us. Except as otherwise provided in this policy, we will never intentionally disclose any personal identification information about you as an individual user to any third party without having received your permission.
If you supply us with your contact information you may receive periodic emails, mailings or calls from us with information on new products and services, important issues, or upcoming events. If you wish to be removed from any postal, email, phone, or other lists, please let us know by emailing us. You can also write us or call us at the contact information above. Please provide us with your exact name, email address, mailing address, and phone. We will be sure your name is removed from the appropriate lists immediately.
When you use our website, we or our authorised technology services provider may also collect certain technical and routing information from you to facilitate your use of the website and its services. We use this information to administer the website and to understand and measure traffic patterns on the website so that we know which areas of our websites are favourites of our users, which areas need improvement, and what technologies are being used so that we may continually improve our websites. This information is collected in aggregate form, without identifying you or any user individually. We may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes.
This data is often tracked by us our technology services provider by using ‘cookies’ during your visit. A cookie is small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. It functions as your identification card and enables us to record your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses. Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some web pages that require an authorisation, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.)
SECURITY – protecting and maintaining personal information
We will take all reasonable steps to protect the information we hold about you from unauthorised access, use and disclosure, however we cannot guarantee that our systems will be completely free from third party interception or are incorruptible from viruses. We will not be held responsible for events arising from unauthorised access to your personal information.
However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services.
You are solely responsible for maintaining the security of your passwords and/or any account information.
ACCESSING PERSONAL INFORMATION
If you wish to access the information we hold about you, please email firstname.lastname@example.org. You are entitled to edit, update or delete such information unless we are required by law to retain it. Note that if we delete your contact information, we may not be able to provide you with the subscribed service.
If you request us not to use personal information in a particular manner or at all, we will adopt reasonable measures to observe your request but we may still use or disclose your information if you subsequently consent to the disclosure or we believe the use or disclosure is reasonably necessary to assist a law enforcement agency or as otherwise required by law.
If you know the information we hold about you is not accurate or complete, please advise us so we can amend it.
Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities.
In certain circumstances, such as in response to a claim of copyright infringement, we will use your email address to action a request for a Take Down Notice, or to otherwise administer our terms of registration (for example, notifying you of breach).
We will preserve the content of any email or information you submit if we believe we have a legal requirement to do so, or if any form of email abuse is suspected.
Further, the information you enter when making a purchase will be shared with payment processors, financial gateways, and your credit card company to authorise credit card payments. Such information may also be shared with necessary third parties solely for the purpose or carrying out the transactions.
Please note that if you give out personal information online through a discussion board or posting website, that information can be collected and used by third parties. Although we strive to protect our users’ privacy, we cannot guarantee the security of information you post in these forums. You disclose such information at your own risk.
PROBLEMS OR QUESTIONS
If you have any concerns about how we handle your personal information or require further information, please contact us. Also use this contact if you no longer consent to receiving material from us.
The information contained in this policy is subject to change without notice. We encourage you to regularly review this statement to inform yourself of any amendments.
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s website: www.privacy.gov.au